Privacy Policy
Last updated: [date]
This policy explains what [Company legal name] ("Carkenny", "we") collects when you use the Carkenny app and this website, how we use it, and the choices you have. We built Carkenny so that you decide who sees your vehicle record.
What we collect
- Account details. Your name and email address, and a password if you sign up with email. If you use Sign in with Apple, we receive the name and email Apple shares with us, which may be a private relay address.
- Vehicle data you connect. When you connect a vehicle, you sign in to your vehicle maker's account through our connection provider, Smartcar. With your permission, we receive the data you approve, such as location, odometer, speed, lock status and diagnostics, as your vehicle and provider make them available.
- Records we create. Time-stamped entries built from that data, such as trips, alerts and the record packets you create.
- App activity and device information. Basic usage events and device or app identifiers, collected through Google Firebase Analytics to understand how the app is used and to fix problems.
- Messages you send us. Emails and website form submissions, including anything you include in them.
We do not collect your contacts, photos, or microphone or camera recordings through the app today. If we add features that need them, we will ask for your permission first and update this policy.
How we use it
- To run the app: sign you in, show your vehicles and records, send alerts you turn on, and create packets you ask for.
- To keep the service secure, prevent misuse and fix errors.
- To understand and improve how the app is used.
- To answer your questions and meet legal obligations.
We do not sell your personal information. We do not use it for advertising and we do not track you across other companies' apps or websites.
Who we share it with
- Service providers that run the app for us, including Google (Firebase for sign-in, database, hosting and analytics) and Smartcar (vehicle connection). They may only use the data to provide their service to us.
- People you choose. A packet or live link reaches an insurer, repair shop, police or anyone else only when you create and share it.
- Legal reasons. If the law or a valid legal process requires it, or to protect rights and safety.
- A business change. If Carkenny is involved in a merger or sale, your information may transfer, and we will tell you.
How long we keep it
We keep your account and records until you delete them or your account. [Retention period for disconnected vehicle data and backups.] You can disconnect a vehicle at any time.
Your choices and rights
- Delete your account in the app: Menu, then Delete Account. This removes your account and the records stored with it.
- Disconnect a vehicle in the app, or remove Carkenny's access from your vehicle maker's account or Smartcar's connected-services page.
- Access, correct or delete your data by emailing hello@carkenny.app. Depending on where you live, you may have additional rights, such as the right to know what we hold and to ask us not to sell or share it. We do not sell or share personal information for advertising.
Recording and other people
If a vehicle you connect carries cameras or microphones in the future, laws about recording people differ by place, and some require everyone's consent. You are responsible for telling passengers and for using Carkenny lawfully. Only connect vehicles you own or have permission to connect.
Security
We use encryption in transit, access controls and managed cloud services to protect your data. No system is perfectly secure, so we cannot promise absolute security.
Children
Carkenny is not for children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.
Changes
We will post updates on this page and change the date above. If a change is significant, we will tell you in the app or by email.
Contact
[Company legal name], [mailing address], Newark, New Jersey. Email: hello@carkenny.app